DEFINITIONS

Mundo Expert corp.: a company part of NTL Group, leaders in the market of corporative, banking, and investment citizenship.

Client: natural or legal person who hires MUNDO EXPERT CORP. for its wide services provision of the range of services it offers, in order to meet their needs.

GENERAL DESCRIPTION

The following is the privacy policy applicable to MUNDO EXPERT CORP., hereinafter “THE COMPANY” and its CUSTOMERS, in order to establish and specify how it handles the data collected from them, their safekeeping, where they are used, when and for what purpose, which allows, in turn, to know the needs of the CUSTOMER, to apply them to the provision of services offered by THE COMPANY

CONTACT INFO

Below, you´ll see the contacts associated with the company, where you can request detailed information and ask any questions you may have for our professional to provide the advice according to your needs. 

- +507 6209 5035

- +507 838 7651

- info@ntlwealth.com

- accounting@ntlwealth.com 

REFUNDS AND RETURNS

After 90 days, the payments made by THE CLIENT for the provision of services will not be refundable and will be considered final, unless otherwise stated. The collection of charges on payments of more than 90 days will no generate such obligation of reimbursement on the company, unless otherwise agreed between THE CLIENT and THE COMPANY, considering the nature of the provided service or when so determined by the law. THE CLIENT shall be entitled to reimbursement of payments made when: 

- The company does not act in compliance with the obligations arising from the provision of its services.

- When the company commits any type of illicit activity declared as such by means of a definitive sentence, dictated by the corresponding jurisdictional organ. 

The obligation of the company, in this sense, is fulfilled once the payment is issued for reimbursement and is not subject to repetition, consequently, the company reserves for itself the right to issue refunds, and THE CLIENT cannot demand a future payment under the same concept.

In order to request a refund, THE CLIENT must provide the reasons writing them and clearly explaining those reasons. Direct expenses already paid and supported by the company are not reimbursable.

On the other hand, shipping costs, banking charges, eventualities, and expenses derived from intermediaries, are under total responsibility of THE CLIENT, and it will be previously notified. 

Finally, THE CLIENT should know that, in the event that THE CLIENT decides to pay the amount of USD 100 (ONE HUNDRED/00 AMERICAN DOLLARS) directly from the official websites of THE COMPANY https://mundo.expert and https://mundo.expert/ for one (1) hour of consultation with the expert of THE COMPANY with priority service, it will be NON-REFUNDABLE, but at the same time DEDUCTIBLE from the final invoice. This service will be subject to the local tax of 7% of ITBMS. In order to speed up the process, we recommend sending the receipt of payment with full name and phone contact to accounting@ntlwealth.com.

PAYMENTS

The Company accepts the payments done by THE CLIENT via the following payment methods: 

- Visa.

- Mastercard.

- Bank Transfer.

- Crypto.

- Cash.

- PayPal.

- Stripe.

- Check. 

The company’s accounts information in order to get the payments done will be delivered at the moment THE CLIENT so requests it, and this one must send payment proof. If an eventuality with a financial entity happens, due to the lack of funds, THE CLIENT has total responsibility for it

Cash payments are received exclusively at the company’s offices, through the issuance of a receipt note by THE COMPANY.

DELIVERY POLICY

Due to the international services provided by THE COMPANY, this one counts with coverage to perform any delivery when needed, where this service is available. In this sense, its deliveries are performed by DHL, to the address provided by THE CLIENT. However, when THE CLIENT, due to preference reasons, decides to use another delivery platform different from the previously mentioned one, the client must give a written notification.

On the other hand, THE CLIENT must know that shipping taxes are on his own, and it is not possible to claim to THE COMPANY in this matter.

Finally, for delivery purposes, THE CLIENT has sixty (60) days of term to provide the detailed data related to the address where the delivery must take place, counted from the moment it has been notified that the documentation is ready to be delivered. 

COLLECTIONS

In this matter, THE COMPANY has the right to demand the collection of any amount owed by THE CLIENT for its services. Considering this scenario, the company will proceed at any time with cordiality and respect with the client, to request the payment or payments of any amount owed by THE CLIENT. However, in case of a non-payment scenario, THE COMPANY has the right of forcible action execution, giving rise to any legal procedure to ensure compliance of the payment obligation. In this case, THE CLIENT acknowledges that THE COMPANY determines the rates and percentages for late payments; at a 10% interest rate, and that there will not be place for claims of late provision of the requested services. 

PRIVACY POLICY

- PROVISION OF DATA TO THE COMPANY

The user of the official website of THE COMPANY, https://mundo.expert, may learn about the services provided by the company, and consequently, provide certain data to it, through the use of the registration mechanisms available; filling out forms; where the user provides data such as name and surname, email, phone number, and others. Also, the user can provide data through chats with experts, and automated mechanisms that allow such function, using specific cookies for this purpose. 

The use that the company makes over the provided data via different methods previously mentioned, is based on the consent of the users, in whose favor the services are provided, and, at the same time, allows the company to improve these services. Such data also allows the company to promote new services and the promotion means are via Telegram, email, and WhatsApp. Consequently, THE COMPANY may contact the CLIENT to request an opinion about the products, in order to improve the quality of customer service. In tune with the above, THE COMPANY must inform any reform or modification done in this privacy policy, notifying THE CLIENT how these reforms and changes are related to their rights, allowing THE CLIENT to decide about how the provided data is treated, and how they want their data to be handled.

COOKIES

On the official website, the user will be available to see that THE COMPANY uses analytical and functional cookies. These cookies are necessary in order to know the period of user activity on the site, as well as to show the specificity of the services. Cookies are small documents sent by websites to your browser and stored in your browser directory. Cookies are originated when you use your browser to visit a website that uses cookies to keep track of your movements on the site and help it summarize your activity where you left off, remember your registered login, and other personalization functions. Moreover, the user has the power to decide whether or not they want these cookies to remain active. Given that consent is fundamental in the data manipulation and acquisition, THE COMPANY respects and compliance the user´s decision, so, it gives him the option to “enable all” or “disable all” or part of these cookies. Depending on THE CLIENT’s decision, these cookies will work totally or partially, hence the relevance of THE CLIENT’s consent. Finally, as a consequence of the previously described information, THE COMPANY uses the following cookies.

Analytic Cookies: they work as a user’s behavior meter and their activities on the web. These are: 

a) Google Analytics: this Google´s cookie allows the company to collect and analyze the search engine. The fact of using these cookies allows us to know which pages the user is related to, as well as the navigation, but it doesn´t identify the user. 

b) Google Tag Manager: it is a tag management system that allows the company to track and analyze our visitor’s navigation routes or paths. This information stored in Google Tag Manager will not ID the visitor, since the existence and use of this cookie are subject to the accessibility of our site. 

c) Facebook Pixel: this site uses Facebook Pixel which uses cookies to personalize ads and content, to provide social networking features and traffic analysis. We share information about you with our trusted advertising and analytics partners.

Functional Cookies: This type of cookie allows us to show you the products or services offered by the company, and that the user needs in an automated way.

a) YouTube: YouTube uses cookies to obtain the configuration of the embedded video when it is been played.

b) Google Maps: our site uses features and content provided to you by Google Maps in accordance with the Google Maps/Earth additional terms of service and Google´s privacy policy. 

TERMS AND CONDITIONS

In this section, the user confirms having read the privacy policy presented by THE COMPANY and accepts all the content herein. 

PHYSICAL HEADQUARTERS

Tower Financial Center, 50th floor, Panama.